The sales staff, particularly Hunter, was awesome in helping determine what's wrong with my machine and gave me proper estimate of repair costs... I got my machine back in less than a week, I was amazed, since it had to travel to Atlanta and back.. Hunter was genuinely helpful, even in toting the old 'dinosaur' to my car, twice!
I appreciate the level of customer service, as I came from that industry myself.
I've not had opportunity yet to use my machine, but looking fwd to saving on alterations.