My kids and I recently took a class for the beginner embroidery class. The class instructed us on all the basic skills to start our embroidery journey. When we walked in the store we were amazed at how big the store was!! The staff was so helpful and friendly. It was very refreshing to see custom service alive and well in today’s day and age! It’s almost a lost art but we were well taken care of and they were so helpful! So much so, that we ended up buying an embroidery machine following the class! We are very new to embroidery but I must say the machine we bought, Brother NQ1700E, is so “smart” that it makes it very easy to achieve a great end product! We are all so excited and have so many ideas for our next crafting projects! With this machine the sky is the limit!!